FAQ

Everything You Need to Know

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The Product

A grounding mat is a thin conductive pad — usually made with carbon-infused material — that connects to the earth pin of a standard wall outlet via a grounding cord. This allows free electrons from the Earth's surface to transfer into your body when you're in contact with the mat. The earth pin carries no live current. It's the same pin that protects your home from lightning — purely a safety ground.
Completely safe. The cord connects only to the earth pin of your outlet — never to the live pins that carry current. You're receiving electrons from the Earth, not electricity from the grid. Every TERRAVIVE cord includes a built-in 100kΩ resistor as an additional safety measure. No batteries, no electricity, no shocks.
Every mattress — memory foam, spring, latex, adjustable base, pillow-top. Lay the TERRAVIVE pad on top of your mattress, under your fitted sheet. The elastic anchors keep it in place through the night. The conductive surface works through a single cotton sheet. You won't feel it's there.
Takes ninety seconds. Lay the pad on your mattress, slide your fitted sheet over it, and plug the grounding cord into the earth pin of any standard wall outlet near your bed. That's the entire setup. You never have to think about it again.
Wipe it clean with a damp cloth — a small amount of mild soap is fine. Do not machine wash or tumble dry. The conductive material is durable but machine washing degrades it over time. A quick wipe every few weeks keeps it in full working condition.
With normal nightly use and proper care, a TERRAVIVE pad lasts 12–18 months. When conductivity starts to decline, you'll notice it. When that happens, it's time for a replacement, and we'll be here.

Results & Expectations

Most people notice a difference within 3 to 7 nights — less morning stiffness, easier to get out of bed, deeper sleep, reduced aching during the day. Some feel it on night one. A small number need 2–3 weeks. Either way, if you don't feel a real, noticeable difference within 30 nights, we refund every cent.
Sciatica and chronic back pain are driven largely by nerve inflammation — and grounding has been shown in multiple studies to reduce systemic inflammation markers. Back pain and sciatica relief are among the most frequently reported results from our customers. The full-body Sleep Pad keeps your entire spine and legs in contact with the conductive surface throughout the night.
Then you owe us nothing. Sleep on it for 30 nights. If your pain or sleep hasn't improved noticeably, send us one email and we refund every cent. No forms, no restocking fee, no interrogation, no "have you tried..." We can make this offer because almost nobody takes us up on it.

Safety & Health

Please check with your cardiologist or specialist before using any grounding product if you have an implanted electronic device. Grounding mats carry no electrical current and produce no EMF — but any time you have an implanted device, your doctor should be aware of anything new in your environment.
Real science. Earthing has been studied in peer-reviewed journals for over 30 years. Research published in the Journal of Inflammation Research (2015) and the Journal of Alternative and Complementary Medicine (2004) measured real, statistically significant reductions in inflammatory biomarkers and cortisol in grounded subjects. These studies are indexed on PubMed and NCBI — fully publicly accessible. Visit our Science page for the full breakdown.
No. Grounding mats generate zero EMF. In fact, research suggests that grounding the body may actually reduce the body's exposure to ambient EMF by providing a reference ground potential. No active electronics, no signals, no interference.

Shipping & Orders

We ship to the US, UK, Canada, Australia, and New Zealand. All orders include free standard shipping. Full shipping details are on our Shipping & Returns page.
Standard shipping typically takes 7–14 business days depending on your location. We'll send a tracking number as soon as your order ships. If you haven't received a tracking update within 3 business days of ordering, email us at support@getterravive.com.

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